About Artifact

Artifact is rebuilding accounting from the ground up. We're not making the software incrementally better. We're rebuilding the work itself, so one accountant does what a team used to do, and a set of books closes itself in the background while a human stays in the loop.

The product is only as good as the implementation. Books are messy, every firm runs its own dialect of GAAP, and an agent that works in a sandbox can still get a close wrong in production. This role exists to make sure that doesn't happen, and to make every deployment after this one faster, sharper, and more inevitable.

We're backed by a16z Speedrun and Motive Ventures, with angels from OpenAI, Anthropic, and Goldman Sachs. We're based in London and NYC, and Top 100 firms run their clients' month end on us today. We're hiring an Agentic Accounting Implementation Lead to own our most critical accounts and shape how Artifact lands inside every firm we touch.

The role

This role requires someone who can combine accounting operations expertise, implementation leadership, strong communication skills, and project management discipline to successfully deploy Artifact inside complex CAS environments. You will work directly with CAS leaders, partners, controllers, and accounting teams at large firms to understand their workflows, lead implementations, and drive successful adoption across the organization.

• You own the account from POC to expansion. Scope, kickoff, configuration, success criteria, conversion to paid, and the expansion that follows. If the deal lands, it's because you landed it. If it doesn't, you can tell us exactly why.

• You sit next to accountants during their close. You learn how their books actually move, not how the SOP says they move, and you turn what you see into agent configurations that hold up the second time, the tenth time, and the hundredth time.

• You lead implementations across the suite. Arti, Dynamic Close Management, and Omni, including the integrations into each firm's existing stack (QBO, NetSuite, Intacct, Bill.com, Ramp, and the rest). You're the one who knows where the seams are.

• You run the full client implementation motion. Workflow discovery sessions, stakeholder alignment, configuration, UAT, training, go live, and the first close on the new system. You hold the plan, the timeline, and the room.

• You configure agents against real client books. You surface edge cases before the customer does, and you own the fix all the way through. You don't hand it off and hope.

• You partner with Sales on the deals where delivery confidence is the gating factor. Get in the room, run the technical conversation, and close the gap. Closers love you because you make their hard deals close.

• You are the connective tissue between the field and Product and Engineering. What you see in the field shapes the roadmap. You bring back signal, not noise.

• You build the implementation motion as we scale. Playbooks, configuration patterns by firm archetype, onboarding artifacts, success metrics, and the internal tooling that makes the next ten deployments faster than the last.

• You drive expansion inside the accounts you own. Additional entities, additional products, additional workflows. Growth is a delivery outcome here, not a separate motion.

• You instrument your own work. Time to value, POC conversion, agent activation, expansion, net retention. You report on it without being asked.

What we're looking for

• 5+ years in a delivery, implementation, solutions, or customer facing technical role at an accounting firm, an accounting technology company, or both.

• Public accounting background, ideally with hands on time inside Client Accounting Services (CAS/CAAS).

• Fluency in how CAS teams actually operate. Client onboarding, monthly close cycles, PBC chasing, review workflows, and the handoffs between staff, senior, and manager. You've lived inside this motion, not just observed it.

• Experience leading client-facing implementation projects end to end, including workflow discovery sessions, UAT, training, and go-live execution.

• Strong project management and organizational skills, including experience managing complex client implementations with multiple stakeholders, parallel workstreams, and competing timelines.

• Exceptional communication and presentation skills, with the ability to build credibility and trust with partners, CAS leaders, controllers, and operational accounting teams. You can hold a partner conversation in the morning and a staff onboarding session in the afternoon.

• You've used AI tools to build your own automations and can show us what you've shipped. Examples include Cursor, Claude, ChatGPT, Lovable, Replit, Bolt, n8n, Make, Zapier with LLM steps, custom GPTs, Relevance AI, and other agent builders. Whatever the stack, you've moved from "AI user" to "AI builder" and you have artifacts to prove it.

• Demonstrated ability to map an existing accounting workflow to an agent based equivalent, and to reason about where agents will and won't hold up.

• Comfortable building lightweight technical solutions on your own. Low code and no code platforms (Claude Code, Codex, Cursor, Cowork), basic scripting (Python, JavaScript, or similar), API aware, fluent in spreadsheets and workflow tools.

• KPI driven by default. You instrument your own work and report on it without being asked.

• Self starter who has improved or rebuilt a process at a previous job and can walk us through the before, the after, and the delta.

• Direct communicator who pushes back when something is wrong, internally or with a client.

Bonus

• CPA (strongly preferred).

• Prior experience at a high growth SaaS company.

• Hands on time inside a CAS or adjacent practice at a Top 25 firm.

• Familiarity with month end close workflows and the operational reality of multi client bookkeeping (close calendars, parallel postings, intercompany, accruals, recurring JEs).

• Fluency with the modern accounting tech stack (QBO, Xero, NetSuite, Sage Intacct, Bill.com, Ramp, Gusto, Dext, and so on).

• Experience with project management tooling (Asana, Linear, Notion, ClickUp, Smartsheet) at the level of running real client engagements, not just personal task tracking.

What you will not do here

• You will not run a delivery org from behind a desk. You're in the field, in the books, in the configuration. If your value add is steering other people who do the work, this is the wrong seat.

• You will not own a queue of tickets. This is not a CSM role with a polite cadence. The deals you own move at the pace they need to move.

• This is a high ownership role in a fast moving environment. Critical client deployments and close cycles may occasionally require flexibility outside standard business hours. We protect deep work time aggressively, and we are honest with you about the rhythm of the work.

Working at Artifact

We hire for a very specific bar. We're looking for people who are world class at something. Gold medalists in math or physics, nationally ranked athletes, elite musicians, or people who have reached the very top of a difficult craft. You know what it takes to pursue excellence over years. Discipline, feedback, sacrifice, sustained effort. You've applied that same standard to your professional work, shipping real systems, owning outcomes, and operating under pressure.

You're comfortable with ambiguity and high expectations. You don't need tight specs or external motivation. You want to work in person with other highly driven people on problems that actually matter.

Artifact's culture is intense and not for everyone. We work hard, we ship fast, and we are direct with each other when something is off. We hire grown ups and expect grown up behaviour. We celebrate wins together, and we do not pretend everything is fine when it isn't.

We are a fit for you if: you are unreasonable about quality, you'd rather walk a client through a close than sit through a status meeting, you've been the person in a room full of accountants explaining why the software doesn't work the way it should, and you have a real, weird, founder shaped reason to want to spend the next several years rebuilding accounting.

We are not a fit for you if: you want predictable career progression frameworks, heavy processes, or formal mentorship structures. There are great companies that offer those things. We are not one of them, and that is on purpose.

This is intentionally not a broad search. If you've proven, somewhere in your life, that you can operate at the extreme end of the performance curve, and you're looking to apply that intensity to building something meaningful, we'd love to talk.

Compensation

• Base: $120,000 to $180,000

• Variable compensation tied to delivery and expansion metrics

• Meaningful equity

• Full benefits (medical, dental, vision)